Took my sons 2006 tsx for maintenance the service was great they are so friendly there even when he bought the car they worked with him he made a great choice
I have to say this was the best experience I've ever had with buying a car. I was sure to be honest about what I was willing to pay and the loan terms I wanted, let them run my credit and then drove an hour and a half to get to them. They did not disappoint. Steven K. helped me out and the sales manager Brittany was awesome as well. We did hit a few issues but they ironed them out very quickly (for instance they couldn't locate the floor mats and extra key on my CPO TLX while I was there, so they FedEx'ed them to me a couple days later). I had been exclusively shopping for BMW's until I saw their TLX for sale and I've had zero regrets in the three months since. It will be the first place I check for my next car purchase.
The Gold Coast Acura team has been amazing! -- SPECIFICALLY Matt going above and beyond in capturing my business. Him and Chris made the process Easy. I work for a company that takes pride in customer service, this guys are a sample of great customer service that I will use for coaching my team. Thank you! Thank you! Thank you!!! We love our MDX!
I am happy that this place is under new management and I believe has a new owner as well Recently I've visited the store to congratulate my friends who are looking at a vehicle down there. It was a used 2013 Honda CRV I was so impressed by the way they treated my friends that I ended up striking up a conversation with the general manager. She is amazing. Very polite and courteous and very welcoming I was excited for my friends and in the end I benefited from meeting somebody very special at the dealership. My hat is off to you and your entire team and I wish you many years of success. Hopefully the industry can follow in your gracious footsteps.
Love my 2016 MDX. Very comfortable, great fuel mileage in town and freeway. Nothing I don't like!!! Must test drive you will be wanting to purchase! Great service department! Everyone at Gold Coast very friendly!!!!!
Brittany, Chris, and David provided beyond exceptional customer service today. Had to purchase a new (to me) car under unfortunate circumstance, with this they were able to provide me with a vehicle that is as close as it gets to brand new even though it had been previously loved. Thank you to your team at Gold Coast Acura for getting me back on the road again, I truly could not have done it without you!!
The staff here changed my whole outlook of a car salesman. From finance and all the sales personnel Britney was the star of the show. She was our savior, managed to help me and my family get into a car that was perfect for us. Her compassion was read thru her seconds after shaking her hand. She was a ray of sunshine considering our disappointment at Toyota (Oxnard). We needed a car that same day and Britney pulled through hard. They were willing to help us out at every aspect to ensure we leave happy with four wheels. Please go see her she's amazing!!! And is great at what she does and more!
I spent two days emailing with several dealers on their 2013 RDXs. Brittany quickly got us a better deal on a Technology than some of the others' Base models. We worked out all the details through email until the end when we talked on the phone. She had the car DELIVERED to our home in Santa Clarita where we test drove it and signed papers. Terrific followup before and after the sale. Simply put: TOP NOTCH CUSTOMER SERVICE!! Being Colorado Natives until a few years ago, we had our trusted Honda/Acura dealers and salesman. In CA, we don't have that history, so it's more difficult to know who is more trustworthy. Brittany and Gold Coast Acura have EARNED that trust. We will definitely contact them the next time we need a car. Thank you, Brittany! EDIT: I can't write another review, so I'm adding on. Two days after having our 2013 RDX delivered to our home (WE LOVE IT!), our son's 2000 Accord V6 with 200K+ miles had the transmission start to fail. I looked online and saw that Gold Coast had a 2002 Accord V6 with 240K miles for $4K, which would be good for him to get with low down payment and low monthly payment. So, I wrote to Brittany to let her know. That's basically all I told her. Then, SHE worked out a deal to get him into a 2008 Acura TL with NAV for an incredible price, super low cash down and incredible monthly payment. The WHOLE PACKAGE. She didn't just sell me on monthly payment, like some dealers do. She put everything out there..and all I had to say was, "Sounds Great!" They are washing the car and will be delivering it from Ventura to Santa Clarita for the second time in two days. If I wasn't sold on Gold Coast Acura and Brittany with our RDX, there's no doubt I am now. They have a customer FOR LIFE!!!